Van Beijck & Sitgo

Report a warranty or repair

Is something broken or is a part not working properly? Report it here. You will immediately receive a request number and an email with the return address.

1 What would you like to report?

WarrantyThe part broke down within the warranty period. RepairOutside the warranty, or due to your own damage. You will receive a quote first.

2 Which part?

Part * Article or type (e.g. 36V battery 14Ah, article number)

What is the problem? *Describe as precisely as possible what happens and since when. Photos (optional, but it helps us: up to 5)

3 Your details

Name * Company (if applicable)

Email * Phone *

Street and house number *

Postcode * Town / city * Country *

Order or invoice number *Shown on your order confirmation or invoice. Bought from a dealer? Then enter the dealer's invoice number. I agree to the warranty and return conditions. The warranty only applies to the first buyer.

How it works 1. Fill in the form completely. 2. You will immediately receive an email with your request number and the return address. 3. Send us the part, with the number on the box. 4. We check it and let you know what we will do. Under warranty we return the repaired or new part free of charge.

Return address Van Beijck en SitGo B.V. Oude Eibergseweg 17C2 7161 RN Neede

Prefer to talk first? Call or WhatsApp us on +31 545 796520.

Mon–Thu	10:00–12:30 and 13:00–17:00
Friday	10:00–12:30 and 13:00–16:00